Financial Service Adviser: New Zealand

ES and SL Searle trading as Sarah’s Solutions

Contact:
PO Box 151
34 Walker Terrace
Te Kopuru
0391

[email protected]
+64 273 168 330

Disclosure:
Sarah’s Solutions is licenced by the Financial Markets Authority to provide financial advice services through Financial Adviser Sarah Searle.
You can find us on the Financial Service Providers Register at www.fspr.govt.nz by searching FSP1002713 

Services we provide:
Cash management
Debt management
Retirement planning
Comprehensive Financial Planning
Residential Mortgages
Residential Investment Property Analysis

We do not provide advice on Estate Planning (Wills and Enduring Powers of Attorney) and Asset Protection (Family Trusts, Company structures, partnerships etc). We will, however, refer you to professionals in this area where possible.
In addition to the above advice services, we provide a range of implementation and ongoing support activities for our clients.

How we earn income:
Our clients pay fees for the services we provide.  Our advice is completely independent (no commission is paid to us by any financial organisation) and always is in the best interest of the client.  Costs are always disclosed before they are incurred. If we feel that we can not deliver value to you for the fees we would need to charge, to appropriately service you, then we will tell you prior to engaging with you in an adviser relationship.
Once you decide to engage with us in a fee-paying capacity, prior work already completed may become part of the fees agreed to be paid.

Conflicts of Interest:
Where conflicts of interest arise, this will be disclosed along with the steps to be taken to manage that conflict. The first step in managing all conflicts is the Code of Professional Conduct for Financial Advice Services.

Duties Information:
Sarah’s Solutions, and anyone who gives financial advice on their behalf, have duties under the Financial Markets Conduct Act 2013 relating to the way that we give advice:

We are required to:
Take all reasonable steps to make sure our advice is not materially influenced by our own interests
Exercise care, diligence, and skill in providing you with advice
Meet standards of competence, knowledge and skill set by the Code of Professional Conduct for Financial Advice Services 
Meet standards of ethical behaviour, conduct and client care set by the Code of Professional Conduct for Financial Advice Service

This is only a summary of the duties that we have. More information is available by contacting us, or by visiting the Financial Markets Authority website at www.fma.govt.nz

Financial Dispute Resolution Service:
If you have a problem, concern, or complaint about any part of our service, please contact the Managing Partner at Sarah’s Solutions, Sarah Searle.  She can be contacted by telephone at +064 273168330 or by email [email protected].  She will advise on the appropriate steps and actions to be undertaken.
If this does not provide a satisfactory resolution, you can contact Financial Dispute Resolution Service Limited. This service will cost you nothing and will help resolve any disagreements.
You can contact Financial Dispute Resolution Service Limited
Address: Postal address Freepost 231075 PO Box 2272 Wellington 6140
Telephone number: 0508 337 337
Email address: [email protected]
Website: www.fdrs.org.nz

Privacy and data security:
We are compliant with the Privacy Act 2020. For more detail, please read our Privacy Policy
How we collect, use, disclose and protect your information is important.  We value your trust. Protecting your information is a vital part of our relationship with you.
The purpose of this Privacy Policy is to inform clients, potential clients and any users of our digital platforms (i.e. our website and social media pages) about how we comply with requirements of the New Zealand Privacy Act 2020 (“the Privacy Act”) in managing personal information.

CLIENT PRIVACY POLICY

RECORD KEEPING POLICY

Financial Service Provider

Services we provide: Cash management .. Debt management .. Retirement planning .. Comprehensive Financial Planning .. Residential Mortgages .. Residential Investment Property Analysis